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18px}.auth-field{display:block;margin-bottom:14px}.auth-field span{display:block;font-size:.82rem;font-weight:600;color:var(--muted);margin-bottom:6px}.auth-field input{width:100%;font:inherit;padding:11px 13px;border:1px solid var(--line);border-radius:9px;background:#fbfcfe;transition:border-color .15s,box-shadow .15s}.auth-field input:focus{outline:none;border-color:var(--blue);box-shadow:0 0 0 3px #1f62d61f;background:#fff}.auth-err{color:var(--danger);font-size:.88rem;margin:0 0 12px}.auth-btn{width:100%;border:none;border-radius:9px;padding:12px 18px;font-size:15px;font-weight:600;color:#fff;cursor:pointer;background:linear-gradient(135deg,var(--blue),var(--cyan));box-shadow:0 6px 18px #1f62d647;transition:transform .15s ease,box-shadow .15s ease}.auth-btn:hover{transform:translateY(-2px)}.auth-btn:disabled{opacity:.6;cursor:default;transform:none}.auth-demo{padding:22px}.auth-demo-head{text-transform:uppercase;letter-spacing:.12em;font-size:11px;font-weight:700;color:var(--blue)}.auth-demo-hint{color:var(--muted);font-size:.82rem;margin:6px 0 14px}.auth-chips{display:grid;grid-template-columns:1fr 1fr;gap:10px}.auth-chip{text-align:left;font:inherit;font-size:.9rem;font-weight:600;color:var(--ink);background:#fbfcfe;border:1px solid var(--line);border-radius:10px;padding:10px 12px;cursor:pointer;transition:border-color .15s,background .15s,transform .15s}.auth-chip:hover{border-color:var(--cyan);background:#14b8d412;transform:translateY(-2px)}.auth-chip:disabled{opacity:.6;cursor:default;transform:none}.auth-back{text-align:center;margin:2px 0 0;font-size:.9rem}.auth-back a{color:var(--muted);font-weight:500}.auth-back a:hover{color:var(--blue)}@media (max-width: 880px){.auth{grid-template-columns:1fr}.auth-brand{display:none}.auth-main{background:radial-gradient(900px 500px at 50% -30%,var(--ink-2),var(--ink));min-height:100vh}.auth-logo-mobile{display:inline-flex;justify-content:center;width:100%;margin-bottom:16px}}:root{--bg: #f6f7f9;--panel: #ffffff;--border: #e3e6ea;--text: #1c2430;--muted: #6b7686;--primary: #1f62d6;--accent: #14b8d4;--danger: #dc2626;--warn: #d97706;--ok: #1fae84}*{box-sizing:border-box}body{margin:0;font-family:system-ui,-apple-system,Segoe UI,sans-serif;color:var(--text);background:var(--bg)}a{color:var(--primary);text-decoration:none}button{font:inherit;cursor:pointer}.app{display:flex;min-height:100vh}.sidebar{width:220px;background:#0b1f3a;color:#cbd5e1;padding:16px 0;flex-shrink:0}.sidebar h1{color:#fff;font-size:18px;padding:0 20px 12px;margin:0 0 8px;border-bottom:1px solid #15315c;display:flex;align-items:center;gap:8px}.brand-mark{width:22px;height:22px}.login-brand{display:flex;flex-direction:column;align-items:center;gap:8px}.login-brand h1{margin:0}.sidebar nav a{display:block;padding:10px 20px;color:#cbd5e1;font-size:14px}.sidebar nav a:hover{background:#143063;color:#fff}.sidebar nav a.active{background:#143063;color:#fff;border-left:3px solid var(--accent)}.sidebar nav a.nav-guide{margin-top:10px;border-top:1px solid #15315c;color:#9fb6d6;font-size:13px}.sidebar nav a.nav-guide:hover{color:#fff;background:#143063}.main{flex:1;display:flex;flex-direction:column;min-width:0}.topbar{background:var(--panel);border-bottom:1px solid var(--border);padding:12px 24px;display:flex;justify-content:space-between;align-items:center}.topbar .user{font-size:13px;color:var(--muted)}.locale-select{font-size:12px;padding:2px 6px;border:1px solid var(--border);border-radius:6px;background:var(--panel);color:var(--muted)}.content{padding:24px}.card{background:var(--panel);border:1px solid var(--border);border-radius:8px;padding:16px}.grid{display:grid;gap:16px}.grid.kpi{grid-template-columns:repeat(auto-fill,minmax(180px,1fr))}.kpi .num{font-size:28px;font-weight:600}.kpi .label{color:var(--muted);font-size:13px;margin-top:4px}table{width:100%;border-collapse:collapse;background:var(--panel)}th,td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--border);font-size:13px}th{color:var(--muted);font-weight:600}tr:hover td{background:#fafbfc}.badge{display:inline-block;padding:2px 8px;border-radius:999px;font-size:12px;font-weight:500}.badge.high{background:#fee2e2;color:var(--danger)}.badge.medium{background:#fef3c7;color:var(--warn)}.badge.low{background:#dcfce7;color:var(--ok)}.badge.negative{background:#fee2e2;color:var(--danger)}.badge.neutral{background:#f1f5f9;color:var(--muted)}.badge.positive{background:#dcfce7;color:var(--ok)}.btn{background:var(--primary);color:#fff;border:none;border-radius:6px;padding:8px 14px;font-size:14px}.btn.secondary{background:#e2e8f0;color:var(--text)}.btn:disabled{opacity:.5;cursor:default}input,select{font:inherit;padding:8px 10px;border:1px solid var(--border);border-radius:6px;background:#fff}.filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:16px;align-items:center}.muted{color:var(--muted)}.err{color:var(--danger)}.row{display:flex;gap:16px}.col{flex:1;min-width:0}.login-wrap{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;min-height:100vh;padding:24px;box-sizing:border-box}.login-row{display:flex;flex-wrap:wrap;align-items:stretch;justify-content:center;gap:16px;width:min(940px,95vw)}.login-row>.login-card{flex:1 1 360px;width:auto;min-width:0}.login-card{width:min(460px,92vw)}.login-intro{width:min(940px,95vw);text-align:center;padding:0 4px}.login-intro h2{font-size:26px;line-height:1.2;margin:0 0 10px;color:var(--brand, #2440b8);letter-spacing:-.02em}.login-intro h2:after{content:"";display:block;width:52px;height:3px;margin:12px auto 0;border-radius:2px;background:linear-gradient(90deg,var(--brand, #2440b8),#19c2c2)}.login-intro p{font-size:15px;line-height:1.6;color:#475569;margin:0}.login-tagline{text-align:center}.login-card h1{font-size:20px;margin:0 0 4px}.field{margin:12px 0}.field label{display:block;font-size:13px;color:var(--muted);margin-bottom:4px}.field input{width:100%}.metafield{display:grid;grid-template-columns:130px 1fr;align-items:center;gap:10px}.metafield>span{font-size:13px;color:var(--muted)}.metafield input,.metafield select{width:100%}.transcript{max-height:480px;overflow-y:auto}.seg{padding:6px 0;border-bottom:1px solid #f1f5f9;font-size:13px;cursor:pointer}.seg:hover{background:#fafbfc}.seg .who{font-weight:600}.seg .who.operator{color:var(--primary)}.seg .who.customer{color:var(--warn)}.seg .lowconf{color:var(--danger);font-size:11px}.seg .t{color:var(--muted);font-size:11px;margin-right:6px}@keyframes pulse{0%,to{opacity:1}50%{opacity:.55}}